Privacy Policy
Privacy Policy
MultiSurance LLC (“MultiSurance,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit forms, request services, or interact with us in any capacity — including through our construction contracting, consulting, logistics, wholesale, and insurance divisions.
By using our services or submitting personal information to us, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
- Name, email address, phone number, and mailing address
- Company name, business details, and tax information (if applicable)
- Insurance and bonding details (when applying for insurance or contracting services)
- Project-related information, proposals, and bid submissions
- Payment and billing information
- Employment or partnership applications
B. Information Collected Automatically
- IP address, browser type, operating system
- Pages viewed, time on site, and referring URLs
- Device identifiers and cookie data
C. Information from Third Parties
- Publicly available sources, credit or insurance databases
- Business partners for verification or compliance purposes
2. How We Use Your Information
- Provide and manage services, bids, and contracts
- Process payments, bonding, and insurance coverage
- Respond to inquiries and communicate about your account or projects
- Conduct internal analysis, compliance, and risk management
- Improve our website, marketing, and customer experience
- Meet legal, regulatory, and contractual obligations
We do not sell, rent, or lease your personal information to third parties.
3. How We Share Information
- Authorized partners or subcontractors who assist in project delivery
- Insurance and bonding partners for policy issuance and underwriting
- Professional advisors (legal, accounting, auditing)
- Regulatory or government authorities when required by law
All partners and vendors receiving your data are contractually required to protect it and use it only for the purposes intended by MultiSurance.
4. Data Security
We maintain reasonable physical, administrative, and technical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure. If a data breach occurs, we will notify affected parties in accordance with applicable laws.
5. Data Retention
We retain your information only as long as necessary to fulfill the purpose it was collected for, including to satisfy legal, accounting, or reporting requirements.
6. Cookies and Tracking
Our website may use cookies, tracking pixels, and analytics tools (such as Google Analytics or HubSpot) to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but doing so may limit some functionality.
7. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal data, to withdraw consent where applicable, to request a copy of your data, and to opt out of marketing communications. To exercise these rights, contact us at privacy@multisurances.com.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If we learn that such data has been collected inadvertently, it will be promptly deleted.
9. Links to Other Websites
Our website and communications may include links to third-party sites. MultiSurance is not responsible for the privacy practices or content of these external websites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of our services after updates constitutes acceptance of the new terms.
11. Communications Consent
By submitting your contact information or communicating with MultiSurance LLC, you consent to receive messages, updates, and notifications from our business. These messages may include text (SMS), email, and voice communications regarding your account, projects, bids, and services offered by MultiSurance.
- Consent: By providing your phone number or email address, you agree to receive communications from MultiSurance. Message frequency may vary depending on engagement, typically recurring weekly or as needed for service updates.
- No Third-Party Marketing: MultiSurance does not sell or share your personal information with any third parties for marketing or promotional purposes.
- Opt-Out: You may reply STOP to any SMS message (or use provided unsubscribe links in emails) to stop future communications. You may also contact us directly to withdraw consent.
- Help: For assistance or information, reply HELP or email inquiries@multisurances.com.
- Message Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
12. Contact Us
MultiSurance LLC
Attn: Privacy Officer
Email: inquiries@multisurances.com
Phone: 877-467-8310
Address: 3525 N Causeway Blvd Ste 750 Metairie LA 70002